YuLink Terms and Conditions


Last Updated: 17 October 2026


Welcome to YuLink, operated by XetaBytes LLP (“YuLink,” “XetaBytes,” “we,” “us,” or “our”).

These Terms and Conditions (“Terms”) govern your access to and use of the YuLink website, platform, subscription plans, and related services.

By registering for an account, purchasing a subscription, or using YuLink, you agree to these Terms. If you do not agree, please do not use the platform.


1. About YuLink

YuLink is a digital platform that enables individuals, businesses, creators, freelancers, and professionals to create a single online link showcasing their digital profile, contact information, services, products, social media links, galleries, and other business information.

Depending on the subscription plan, YuLink may offer features such as digital business cards (vCards), WhatsApp Stores, product catalogues, enquiry forms, appointment features, maps, galleries, testimonials, and other digital business tools.

YuLink acts as a technology platform and does not directly sell products or services on behalf of its users.


2. Eligibility

To use YuLink, you must:

  • Be at least 18 years old, or use the platform under the supervision of a parent or legal guardian where legally permitted.
  • Have the legal capacity or appropriate authorization to agree to these Terms.
  • Provide accurate and up-to-date information when registering and using the platform.

YuLink may restrict access where eligibility requirements are not met or where required by applicable law.


3. User Accounts

Certain features of YuLink require you to create an account.

You agree to:

  • Provide accurate, complete, and up-to-date registration information.
  • Maintain the confidentiality of your account credentials.
  • Be responsible for activities carried out through your account, subject to applicable law.
  • Notify YuLink promptly if you suspect unauthorized access to your account.
  • Use the platform in compliance with these Terms and applicable laws.

You must not share access to your account in a manner that violates your subscription limits or compromises platform security.


4. Acceptable Use of the Platform

YuLink grants you a limited, non-exclusive, non-transferable, and revocable right to use the platform in accordance with your subscription and these Terms.

You must not:

  • Use YuLink for unlawful, fraudulent, deceptive, or abusive activities.
  • Publish misleading information, impersonate another person, or misrepresent your business.
  • Upload malware, phishing links, or other harmful content.
  • Distribute spam or conduct unauthorized bulk messaging.
  • Attempt unauthorized access to accounts, servers, systems, or data.
  • Reverse engineer, copy, or reproduce proprietary platform technology except where permitted or protected by applicable law.
  • Circumvent subscription restrictions, usage limits, or security controls.
  • Infringe the intellectual property, privacy, or other legal rights of third parties.
  • Interfere with the platform's security, operation, or availability.

YuLink may investigate suspected violations and take proportionate action under Section 14 of these Terms.


5. Products, Services, and WhatsApp Store

YuLink allows users to showcase products, services, and business offerings through their profile pages. Some users may use a WhatsApp Store or product catalogue to display products and direct customers to external communication or purchasing channels.

Unless expressly stated otherwise:

  • YuLink does not act as the seller of products or services listed by users.
  • YuLink does not process or settle transactions between buyers and sellers through the platform.
  • Users are responsible for product descriptions, pricing, availability, customer communications, order acceptance, delivery, returns, warranties, and fulfilment.
  • Users must comply with applicable consumer protection, taxation, advertising, and other relevant laws.
  • YuLink does not guarantee the quality, legality, availability, delivery, or fulfilment of products or services offered by users.

Transactions and agreements between a YuLink user and their customers are between those parties. YuLink is not responsible for disputes arising from such transactions, except to the extent liability cannot lawfully be excluded.


6. User Content and Responsibility

Users are responsible for the content they upload, publish, or share through YuLink, including business information, product listings, prices, images, videos, social media content, testimonials, and links.

You confirm that you have the necessary rights, permissions, and lawful basis to publish the content you provide.

By uploading content, you grant YuLink a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce, and display that content as reasonably necessary to operate, maintain, secure, and provide the services you use.

This licence does not transfer ownership of your content to YuLink.

The licence ends when the content is deleted or your account is terminated, except where continued retention or processing is reasonably necessary for backups, security, dispute resolution, legal compliance, or other lawful purposes.

YuLink may remove or restrict content that violates these Terms, infringes third-party rights, or creates legal or security risks.


7. Intellectual Property

The YuLink platform, including its software, design, branding, trademarks, logos, and proprietary materials, belongs to XetaBytes LLP or its respective licensors unless otherwise stated.

You may not copy, distribute, modify, commercially exploit, or reproduce YuLink's proprietary materials without authorization, except where permitted by applicable law.

You retain ownership of content you lawfully own and upload to YuLink, subject to the licence described in Section 6.

Nothing in these Terms transfers ownership of your intellectual property to YuLink or ownership of YuLink's intellectual property to you.


8. Subscription Plans, Pricing, and Payments

YuLink may offer free, monthly, annual, Lifetime, or other subscription plans with different features, storage allowances, usage limits, and validity periods.


8.1 Plan Features

Each plan includes the features, vCard template limits, storage allowance, and other benefits described on the pricing page or during checkout.

The term “Unlimited” does not mean unlimited storage, accounts, usage, or resources unless expressly stated in the applicable plan description.


8.2 Payments and Taxes

By purchasing a paid plan:

  • You agree to the applicable price and billing terms disclosed during purchase.
  • Payments may be processed through third-party payment providers.
  • Applicable taxes and charges will be disclosed as required by law.
  • You authorize the payment method used for the purchase.
  • Subscription activation is subject to successful payment and the applicable activation process.


8.3 Subscription Validity and Renewal

Monthly and annual subscriptions remain valid for the duration specified at purchase, subject to any applicable upgrade terms.

Where automatic renewal is offered, the renewal frequency, price, and cancellation procedure will be disclosed before the customer authorizes the recurring payment.

Customers may cancel eligible recurring subscriptions in accordance with the applicable cancellation procedure. Cancellation of a future renewal does not automatically entitle the customer to a refund for the current subscription period.


8.4 Price and Plan Changes

XetaBytes may change prices or introduce, modify, or discontinue plans for future purchases, subject to applicable law and existing contractual commitments.

A price change will not retrospectively increase the amount payable for an already-paid fixed subscription period.


9. Plan Upgrades and Subscription Validity

YuLink may allow customers with eligible monthly subscriptions to upgrade to an eligible annual plan under the upgrade policy disclosed on the pricing page or during purchase.


9.1 Upgrade Eligibility

The upgrade period, eligible plans, and any exclusions will be disclosed before the customer purchases or upgrades a plan.


9.2 Adjustment of Previous Payments

Where an upgrade qualifies under the applicable policy, eligible amounts already paid for the existing subscription will be adjusted against the price of the selected annual plan.

The customer must pay the remaining difference, together with any applicable taxes or other disclosed charges.

For example, if a customer purchases Pro Monthly for ₹1,500 per month and upgrades to Business Yearly priced at ₹15,000 after two monthly payments:

  • Business Yearly price: ₹15,000.
  • Eligible monthly payments: ₹3,000.
  • Additional amount payable: ₹12,000.

This example assumes both monthly payments qualify for adjustment and no additional charges apply.


9.3 Validity After an Upgrade

An upgrade changes the customer's plan features but does not reset the original annual subscription period.

The annual plan will expire on the applicable expiry date calculated from the original subscription start date, as specified in the upgrade policy.

For example, if a customer upgrades after two months of the original 12-month period, the upgraded features will be available for the remaining ten months.

An upgrade does not automatically provide a new 12-month subscription period from the upgrade date.


9.4 Upgrade Restrictions

Eligibility for payment adjustments, upgrade periods, and applicable exclusions will be determined under the upgrade policy disclosed for the relevant purchase.

No material restriction or exclusion will be applied contrary to an express commitment made to the customer or any mandatory requirement of applicable law.


10. Lifetime Plan — Definition and Validity

The term “Lifetime” is used as the marketing name of a YuLink subscription plan and does not mean lifetime access in its literal sense.

The YuLink Lifetime plan provides access to the features included in the purchased plan for a fixed period of ten (10) years from the date the subscription is activated.

Upon expiry of the ten-year period, access to paid features will expire unless a renewal or extension is offered and accepted under the applicable terms.

The plan includes only the features, storage allowance, vCard limits, and other benefits expressly specified in the plan description at the time of purchase.

The term “Lifetime” does not imply unlimited storage, unlimited usage, unlimited accounts, or access to every feature introduced in the future.

Any material limitations, exclusions, or separately chargeable services will be disclosed before purchase. This section does not limit any rights or remedies available to customers under applicable law.


11. Refunds and Cancellations

Refund eligibility, cancellation procedures, and applicable exceptions are governed by the YuLink Refund & Cancellation Policy published on the website.

Unless otherwise specified in that policy or required by applicable law, subscription payments are not refundable merely because a customer changes their mind or does not use the service.

Refunds following termination for misconduct are governed by Section 14 of these Terms.

An upgrade payment adjustment under Section 9 is not automatically a cash refund.

Nothing in these Terms excludes any refund, cancellation, or other right that cannot lawfully be excluded.


12. Third-Party Integrations

YuLink may integrate with or link to third-party services, including WhatsApp, social media platforms, maps, external websites, payment providers, and communication tools.

Third-party services operate under their own terms and policies.

YuLink does not control independent third-party services and is not responsible for their availability, policies, changes, or actions. Features that depend on those services may be affected by changes made by their providers.

Users are responsible for complying with the terms and requirements of the third-party services they choose to use.


13. Service Availability, Maintenance, and Data

YuLink aims to provide a reliable service but does not guarantee uninterrupted or error-free availability at all times.

The platform may occasionally be unavailable due to maintenance, updates, technical issues, security incidents, or circumstances beyond XetaBytes' reasonable control.

XetaBytes may update or modify features for security, performance, compatibility, or operational reasons, subject to applicable law and existing contractual commitments.

Users should retain copies of important business information, images, and other content they upload. YuLink should not be treated as the user's sole backup or archival system.

Data handling, retention, and deletion are further described in the YuLink Privacy Policy.


14. Account Suspension, Termination, and Subscription Refunds


14.1 Grounds for Suspension or Termination

To protect the platform, its users, business operations, and compliance with applicable law, XetaBytes reserves the right to investigate, restrict, suspend, or terminate an account, disable access to content or features, and cancel an associated subscription where it has reasonable grounds to believe that the account has been involved in:

  • Illegal activities or violations of applicable laws or regulations.
  • Fraud, scams, impersonation, payment fraud, or deceptive practices.
  • Phishing, malware, malicious links, spam, or unauthorized access.
  • Infringement of intellectual property or other third-party rights.
  • Abuse of the platform, security violations, or attempts to circumvent subscription restrictions.
  • Material breaches of these Terms or activities that create a significant risk to the platform, its users, or third parties.


14.2 Immediate Suspension and Protective Measures

XetaBytes may take immediate action, including suspension or termination, where reasonably necessary to prevent ongoing harm, protect security, prevent fraud, comply with law, or respond to a serious violation.

Where practicable and legally permissible, XetaBytes will communicate the general reason for the action and may provide an opportunity for the account holder to respond or request a review.

Disclosure may be limited where it would compromise an investigation, security measures, or legal obligations.


14.3 Investigation and Review

XetaBytes may review account activity, transaction records, content, and other relevant information to the extent reasonably necessary to investigate suspected violations, subject to its Privacy Policy and applicable law.

XetaBytes may take action based on credible evidence and reasonable grounds, including security alerts and other risk indicators.

An unverified suspicion alone will not automatically be treated as proof of misconduct for the purpose of permanently denying a refund.


14.4 Subscription Cancellation and Refunds for Misconduct

Where XetaBytes terminates an account following a substantiated finding of fraud, unlawful activity, deliberate misuse, or a material violation of these Terms attributable to the account holder, XetaBytes may cancel the associated subscription and refuse a refund of subscription fees already paid, to the extent permitted by applicable law.

Where the circumstances justify termination but do not reasonably justify forfeiture of the entire subscription payment, XetaBytes may determine an appropriate outcome in accordance with the Refund & Cancellation Policy and applicable law.

No refund will be denied under this clause where doing so would violate a mandatory legal obligation or an enforceable customer right.


14.5 Errors and Appeals

If an account is suspended or terminated in error, or a review establishes that the grounds for the action were insufficient, XetaBytes may restore the account, correct the restriction, or provide an appropriate refund or other remedy as required by the circumstances and applicable law.

Account holders may submit a review request through the published support or grievance channel. XetaBytes will consider such requests in accordance with its applicable procedures and legal obligations.


14.6 Cooperation with Authorities and Record Retention

XetaBytes may preserve relevant records and cooperate with competent authorities where required or lawfully permitted.

Such actions will be undertaken in accordance with applicable law, the Privacy Policy, and relevant data-retention requirements.


14.7 No Waiver of Statutory Rights

Nothing in this section excludes or limits any consumer right, statutory remedy, or other legal protection that cannot lawfully be excluded or limited.

This section will be interpreted and applied consistently with applicable Indian law.


15. Limitation of Liability

YuLink provides its services on an “as is” and “as available” basis to the extent permitted by applicable law.

XetaBytes does not guarantee:

  • That the platform will always be uninterrupted or error-free.
  • The accuracy of information supplied by users.
  • The success of any business, marketing, sales, or customer acquisition activity.
  • The continued availability of independent third-party services.

To the maximum extent permitted by applicable law, XetaBytes will not be liable for indirect, incidental, special, or consequential losses arising from the use of the platform.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any other liability that cannot lawfully be excluded or limited.


16. Indemnity

To the extent permitted by applicable law, users are responsible for claims, losses, and liabilities arising from their unlawful use of YuLink, infringement of third-party rights through their content or activities, or material breach of these Terms.

This provision does not require a user to indemnify XetaBytes for losses caused by XetaBytes' own unlawful conduct or any liability that cannot legally be transferred to the user.


17. Privacy

Your use of YuLink is also governed by the YuLink Privacy Policy, which explains how personal information is collected, used, stored, and otherwise processed.

Users are responsible for ensuring that information they publish through their profiles, forms, or catalogues is lawful and that they have any required permissions or legal basis for publishing it.


18. Changes to These Terms

XetaBytes may update these Terms from time to time to reflect changes in the platform, business practices, or legal requirements.

Updated Terms will be published on this page with a revised “Last Updated” date. Where required by applicable law or where a material change affects existing customers, XetaBytes will provide appropriate notice.

Changes will apply prospectively where required by law or existing contractual commitments. Continued use of the platform after an update constitutes acceptance only to the extent such acceptance is legally effective.


19. Governing Law and Disputes

These Terms are governed by the laws of India.

Disputes arising from these Terms will be handled by the competent courts or dispute resolution forums having jurisdiction under applicable Indian law.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.


20. Contact, Support, and Grievances

For questions, complaints, or support relating to these Terms, subscriptions, account restrictions, or other YuLink services, please contact:

Operator: XetaBytes LLP

Email: xetabytes@gmail.com

Website: https://www.yulink.in

Where specific grievance-officer details or complaint-handling procedures are required by applicable law, those details and procedures will be made available through the appropriate published channel.

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